S&B Play Café Membership Terms & Conditions

Effective Date: 08/01/2026

These Membership Terms & Conditions govern all memberships offered by S&B Play Café. By purchasing a membership, you agree to the following:

1. Membership Eligibility

Memberships are non-transferable and may only be used by the individuals listed on the membership account.

Proof of identity may be required at check-in.

2. Membership Benefits

Membership benefits may include unlimited or discounted admission, member-only events, discounts on birthday parties, café purchases, merchandise, or other promotional offers as specified with your membership plan.

Benefits are subject to change with reasonable notice.

3. Membership Fees

Membership fees are due according to the plan selected at the time of purchase.

Applicable taxes will be added where required.

4. Automatic Renewal

If your membership is enrolled in automatic renewal, you authorize S&B Play Café to charge your selected payment method for recurring membership fees until your membership is canceled.

You are responsible for maintaining current payment information.

5. Failed Payments

If a payment cannot be processed:

  • Membership benefits may be suspended until payment is received.
  • We may retry the payment method on file.
  • Membership may be canceled if payment remains outstanding.

6. Cancellation

Monthly memberships may be canceled at any time.

Cancellation will prevent future billing but does not result in a refund of previously paid membership fees.

Membership benefits continue through the end of the current billing period unless otherwise stated.

7. Refund Policy

Membership fees are non-refundable except where required by law.

Unused visits, missed opportunities to attend, illness, vacations, weather, or relocation do not entitle members to refunds or credits.

8. Membership Freeze

Membership freezes may be granted at the sole discretion of S&B Play Café for qualifying circumstances.

Approval is not guaranteed.

9. Hours & Facility Availability

Operating hours, amenities, attractions, café offerings, classes, and special events may change without notice.

Temporary closures for maintenance, repairs, private events, holidays, weather, or emergencies do not entitle members to refunds or credits.

10. Capacity Limits

Membership does not guarantee immediate admission.

During periods of high attendance or private events, admission may be delayed or temporarily limited due to occupancy or safety requirements.

11. Guest Passes

Guest passes, if included, have no cash value and may not be sold, transferred, or exchanged.

Guest admission remains subject to available capacity.

12. Member Responsibilities

Members agree to:

  • Follow all posted rules.
  • Maintain active supervision of their children.
  • Ensure all guests follow facility policies.
  • Treat staff and other guests respectfully.
  • Use equipment only as intended.

13. Suspension or Termination

S&B Play Café reserves the right to suspend or terminate a membership without refund for:

  • Unsafe behavior
  • Repeated policy violations
  • Failure to supervise children
  • Harassment of staff or guests
  • Property damage
  • Fraudulent use of membership benefits
  • Sharing or transferring membership privileges

14. Waiver Requirement

All members and guests entering play areas must have a current signed liability waiver on file before participating.

15. Photography

Membership does not restrict S&B Play Café from taking promotional photographs within the facility as described in our Privacy Policy and Waiver. Members may request in writing that they or their children not be featured in marketing materials.

16. Limitation of Liability

Membership does not alter or replace the Liability Waiver signed upon admission.

Participation in all activities remains subject to the terms of the S&B Play Café Waiver and Release of Liability.

17. Changes to Membership Program

S&B Play Café reserves the right to modify membership pricing, benefits, policies, hours, or available services with reasonable notice.

18. Governing Law

These Membership Terms & Conditions are governed by the laws of the State of Indiana.

19. Contact Information

Questions regarding memberships may be directed to:

S&B Play Café

Email: admin@sbplaycafe.com

Phone: (317) 719-3319

By purchasing or renewing a membership, I acknowledge that I have read, understood, and agree to these Membership Terms & Conditions.