Effective Date: 08/01/2026
At S&B Play Café (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
We may collect the following information when you visit our facility, book a party, purchase a membership, complete a waiver, visit our website, or interact with us:
We use your information to:
Payment transactions are processed through secure third-party payment providers. S&B Play Café does not store complete credit or debit card information on its own systems.
We do not sell your personal information.
We may share information only with trusted service providers who help us operate our business, including payment processors, reservation systems, waiver software providers, marketing platforms, website hosting providers, and legal or governmental authorities when required by law.
We collect information about children only as necessary to complete waivers, memberships, reservations, or other services requested by a parent or legal guardian.
Parents and legal guardians are responsible for providing accurate information and consent.
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance the user experience.
You may adjust your browser settings to limit or disable cookies; however, some website features may not function properly.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You may opt out of promotional emails by clicking the unsubscribe link included in our emails or by contacting us directly.
You may opt out of text messages by replying STOP to any marketing text.
Photos and videos may occasionally be taken within the facility for promotional purposes as described in our waiver. If you prefer that you or your child not appear in marketing materials, please notify management in writing.
You may request to:
Certain records, including signed waivers and transaction records, may be retained as required by law or for legitimate business purposes.
We retain personal information only as long as reasonably necessary to operate our business, fulfill legal obligations, resolve disputes, enforce agreements, and maintain required business records.
We may update this Privacy Policy periodically. Any changes will become effective when posted on our website or made available at S&B Play Café.
If you have questions regarding this Privacy Policy or your personal information, please contact: